Privacy Policy

This Privacy Policy explains how Incrementum Counseling ("we", "us") collects, uses, and protects information when you visit our website, create an account, or submit a consultation request.

Account information: when you sign up or sign in, we collect your email address (and your name, if you sign in with Google).

Consultation request details: when you submit the consultation form, we collect the information you provide — including your name, contact number, gender, age, country, employment status, session preferences, the concerns you describe, and an emergency contact.

We use this information to match you with a suitable therapist, schedule and confirm consultations, maintain records required for the practice, and respond to your inquiries.

We use analytics tools to understand how visitors use our site and to improve performance. See our Cookie Policy for details.

Account and consultation data is stored on secure cloud infrastructure and transmitted over encrypted connections. Access to consultation records is restricted to authorized practice administrators.

Informed consent is required for this service. The information provided here encompasses a basic overview of the service. Your personal details will be kept confidential and private and are only required for record purposes. No information shared in the consultation will be disclosed per practitioner-client confidentiality unless otherwise permitted by you or in cases where harm is expected to you, by you, or from others. An emergency contact will be required for crisis situations, if any such arise.

We do not sell your information. We share data only with service providers necessary to operate this website and our practice, or when required by law, or where disclosure is necessary to prevent harm to you or others.

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.

Questions about this policy can be sent to [email protected].